julia christian
product designer
Currently @ Optum Financial
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Previously @ Adobe, Amazon, Honeywell
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Currently @ Optum Financial ✦ Previously @ Adobe, Amazon, Honeywell ✦
RECENT WORK
HEALTHY BENEFITS+
Optum Financial: July 2023 – Present
01
BEFORE
Healthy Benefits+ is a health benefits platform that simplifies how members access and use wellness allowances and online or in stores. Designed for health plan members and employee beneficiaries, it provides an all-in-one portal where users can activate and all-in-one benefit card, check product eligibility, and instantly apply funds toward approved health and wellness purchases.
AFTER
By turning complex benefit programs into a clear, intuitive experience, Healthy Benefits+ helps users make healthier lifestyle choices while enabling health organizations and employers to deliver benefits efficiently, transparently, and at scale.
NOTEBOOKS for DESIGNERS
Abstract / Adobe: May 2021 – July 2023
02
Developed over 17 months by a small design and engineering team, Notebooks bridged the gap between discussion and execution that often plagues digital design workflows fragmented across multiple platforms such as Jira, Trello, Notion, and Slack.
By enabling designers, product managers, and engineers to centralize research, stakeholder feedback, and design reviews, it became essential for maintaining context, tracking decisions, and accelerating delivery cycles. Notebooks was acquired by Adobe in 2022.
COMPLIANCE for SUPER LOGISTICS
Amazon: September 2020 – May 2021
03
BEFORE
The Compliance Dashboard replaced the Excel-based audit submission process for Amazon’s Delivery Service Partners (DSPs) to make compliance more transparent, guided, and efficient. The new workflow introduced an Audit Wizard modeled after familiar software like TurboTax, breaking the audit into clear, digestible steps versus error-prone spreadsheets and outdated communications.
AFTER
Rather than relying on static portals and opaque email exchanges, this guided experience walked DSPs through document requirements, deadlines, and progress tracking while offering contextual guidance—especially for commonly flagged items such as incomplete I‑9 forms.
MACHINE LEARNING with DIGITAL TWINS
Honeywell: August 2019 – June 2020
04
Tag Mapping at Honeywell replaced a highly technical data-entry process for engineers at petrochemical plants across the world. Previously, chemical engineers spent six months manually typing thousands of barcoded instruments in Excel to create a digital twin of the plant for remote manufacturing. This was a tedious, error-prone workflow that left little time for their core plant optimization work.
The design included automating data matching through intelligent algorithms capable of mapping thousands of tags at once just by scanning their instrumentation diagrams (see gif). This replaced manual data entry with smart categorization needing only an engineers confirmation, turning a months-long setup into an hours-long task. This initiative not only improved efficiency and accuracy but also allowed engineers to focus on core needs, such as quickly manufacturing PPE at the height of the pandemic.
BEFORE
AFTER
about
👋🏽 Hey there, I’m Julia, a product designer based in Atlanta with over a decade of experience. My design work spans across an array of industries from logistics to engineering, e-commerce, and healthcare. I’ve shipped mobile-first direct-to-consumer products as well as complex AA compliant business-to-business dashboards. I have a B.S. in mechanical engineering, recently took up gravel cycling, and love anything related to women’s basketball (#DoitfortheDream).